A discussion about QuidelOrthoCQ™ with Karen Taylor, Vice President, Customer Experience at QuidelOrtho

Repertoire Publisher Scott Adams talks with Karen Taylor, Vice President, Customer Experience at QuidelOrtho about QuidelOrthoCQ™, or Care Quotient. QuidelOrthoCQ™ is their company-wide program reflecting their customers' beliefs and values, brought to life through their people and the solutions they create.

It is their measure of the level of care, empathy and compassion they have for their customers and their experience working with QuidelOrtho.